Recovery Compass is operated by:

Recovery Compass LLP

Registered in India

Email: support@recoverycompass.co

This Privacy Policy applies to:

• Recovery Compass mobile application
• Recovery Compass website
• Subscription services
• Customer support interactions

Your use of the Services is also governed by our Terms & Conditions.

"Personal Information" means any information that can identify you directly or indirectly, including:

• Name
• Email address
• Phone number (if used for login)
• Profile image (optional)
• Account credentials
• Journal entries and reflections
• Programme usage data (e.g., urge check-ins, stress levels)

We only collect the minimum information necessary to provide our Services.

We collect information when you:

• Register for an account
• Use the app features
• Subscribe to a programme
• Contact customer support
• Use social login (e.g., Google login)

Authentication and account management are processed securely via Supabase. We do not store your third-party passwords.

When you access the Services, we may automatically collect:

• Device type
• Operating system
• App version
• IP address
• Usage activity
• Crash logs
• Device identifiers

This data helps improve app performance and security.

Subscriptions are processed through:

• Apple App Store
• Google Play Store

Revenue management and subscription validation are handled via RevenueCat.

All billing is managed by Apple and Google under their respective policies.

We use Personal Information to:

• Provide access to programmes
• Deliver subscription services
• Personalize your experience
• Improve app features
• Provide customer support
• Send service-related updates
• Prevent fraud and misuse
• Comply with legal obligations

We do not sell your Personal Information.

Recovery Compass uses Supabase for secure cloud hosting and database services.

We rely on industry-standard safeguards, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication systems
• Role-based access control
• Encrypted database storage

However, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your login credentials and device.

We retain Personal Information:

• While your account remains active
• As required for legal compliance
• For resolving disputes

You may request deletion of your account at any time by contacting: support@recoverycompass.co

Under applicable Indian law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Withdraw consent
• Raise grievances

To exercise your rights, contact: support@recoverycompass.co

We may share Personal Information with:

• Supabase — Backend hosting provider
• RevenueCat — Subscription validation
• Apple & Google — Payment processing
• Analytics service providers
• Law enforcement — If required by law

We do not sell or rent personal data.

If you choose to share content publicly within the app (where applicable), such content may be visible to other users.

Recovery Compass is not responsible for how other users use information you voluntarily make public. Please use discretion when sharing information.

Recovery Compass is intended for individuals aged 18 years and above.

We do not knowingly collect Personal Information from individuals under 18. If such information is discovered, we will delete it promptly.

If service providers store data outside India, appropriate safeguards are implemented.

By using the Services, you consent to processing of your data in accordance with this Privacy Policy.

For data-related grievances, contact:

We aim to respond within reasonable timeframes as required under applicable Indian law.

You may:

• Disable notifications in device settings
• Delete your account by contacting support
• Withdraw consent by emailing support@recoverycompass.co

Certain data may be retained where legally required.

We may update this Privacy Policy periodically. Updated versions will be posted within the app or website.

Continued use of the Services constitutes acceptance of changes.

We use cookies and similar technologies (such as local storage) to provide, protect, and improve our services.

You can manage cookie preferences through your browser settings, though disabling essential cookies may impact app functionality.