Pricing & Disclosure

Before purchase, the Platform clearly discloses:

• Subscription price
• Billing frequency (monthly/yearly)
• Automatic renewal terms
• Cancellation process
• Whether a free trial is included

Users must confirm understanding before completing any purchase.

Apple App Store Subscriptions

If you subscribe via Apple:

• Payment will be charged to your Apple ID account at confirmation of purchase
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage and cancel subscriptions in your Apple ID account settings after purchase
• Any unused portion of a free trial, if offered, will be forfeited when you purchase a subscription

Google Play Store Subscriptions

If you subscribe via Google Play:

• Payment will be charged to your Google Play account at confirmation of purchase
• Subscriptions renew automatically unless cancelled before the end of the current billing period
• You can manage or cancel subscriptions in your Google Play account settings
• Refunds are handled according to Google Play's refund policies

Pricing Changes

Subscription pricing may change with reasonable notice. Existing subscribers may retain prior pricing at our discretion.

No Guaranteed Outcomes

Individual results vary based on personal effort, consistency, and circumstances. Recovery Compass does not guarantee cessation of smoking or any specific outcomes. The Platform's benefits depend on your participation and engagement.

Eligibility

The Platform is intended for users aged 18 and above.

Account Security

You are responsible for:

• Maintaining confidentiality of your login credentials
• Ensuring your device meets minimum technical requirements
• Securing your own devices

Programme Usage

The programmes are designed to be followed sequentially for intended effectiveness. You acknowledge that altering, skipping, or modifying structured guidance may reduce effectiveness.

Prohibited Conduct

You may not:

• Use the Platform for any unlawful, fraudulent, or harmful purpose
• Use the Platform to promote harmful behaviours, harassment, or illegal substance use
• Perform automated extraction, scraping, or copying of Platform content
• Resell, sublicense, distribute, or commercially exploit any content
• Use bots or automation to access the Platform
• Attempt to bypass subscription systems
• Share subscriptions (subscriptions are for individual use only)

General Policy

By subscribing, you acknowledge that you are purchasing access to digital content and services delivered electronically, and that access begins immediately upon confirmation of purchase.

As the Platform provides digital content accessible immediately upon subscription, refunds are generally not available once access has been granted, except where required under applicable Indian law.

Refund Eligibility

Refunds will not be granted for:

• Change of mind after access to digital content has been provided
• Failure to follow structured programme guidance
• Failure to engage with the programme
• Partial use of subscription features (no prorated refunds)
• Consumption of a substantial portion of programme content

Refund requests based on dissatisfaction resulting from failure to follow the recommended usage procedures may not be eligible, except where required by applicable law.

Platform-Specific Refunds

Refunds are handled according to the policies of the platform through which the subscription was purchased (Apple App Store, Google Play Store, or direct payment provider).

Cancellation

You may cancel your subscription at any time through your Apple ID or Google Play account settings. Cancellation will take effect at the end of your current billing period.

Payment Disputes

• Users must contact our support before initiating payment disputes
• Unauthorized chargebacks may result in suspension of access pending investigation

Journal Entries

• You retain ownership of your journal entries and personal reflections
• You grant the Platform permission to process entries for service delivery
• Journal entries are not actively monitored unless required by law

Feedback

• Feedback provided may be used for product improvement
• We may use anonymized testimonials with your consent

Availability

• We do not guarantee uninterrupted access and may perform maintenance periodically
• The Platform may rely on third-party services (hosting, analytics, payment processors); we are not responsible for failures caused by third-party services
• Certain features may be released as beta with limited functionality
• Access may be limited in certain jurisdictions

Changes

We reserve the right to:

• Modify, suspend, or discontinue any feature or programme at our discretion
• Modify programme structure based on research, feedback, or improvements
• Discontinue features without prior notice

No guarantee of permanent access to specific features is provided.

Apple

Apple is not responsible for addressing any claims relating to the App, including but not limited to:

• Product liability claims
• Any claim that the App fails to conform to applicable legal requirements
• Consumer protection claims
• Intellectual property infringement claims

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.

Google

Google Play's terms and refund policies apply to subscriptions made through Google Play.